DNM RAD Priority Support Tickets

Purchasing & Information

Support we offer on DNM RAD

We offer 2 types of support for DotNetMushroom RAD, namely::

• COMMUNITY SUPPORT: Available for FREE on our Community Forum
• PRIORITY SUPPORT TICKETS: Available for PURCHASE from this page
   

Types of Support Tickets

Support tickets come in 3 different packs, namely Bronze, Silver and Gold Packs. With each type of pack, you will be granted access to our Support Ticketing System.

The tickets offer the same benefits and level of support - the only difference is that the price per ticket is the cheaper for the Gold Pack than the Silver Pack and cheaper for the Silver Pack than the Bronze Pack

One Support Ticket = 1 Support Hour

Tickets are valid for 1 Year from Date of Purchase

Price of Priority Support Tickets

Comparison of Support Offered

	Community Free	Ticket $39*
Ability to ask questions concerning DNM RAD or DNM RAD Application Development
Access to our Priority Support Ticketing System
Critical Support on Issues even on a Live Site. Fast Response Time
Direct Access to our DNM RAD Core Development Team
Guidance in Walkthroughs, Consultancy in Specific Setup and Implementation of DNM RAD Applications
Development of Specific Product Coding such as Table Design, SQL Queries, Javascript, XML, XSLT and Webservices
* Price is calculated on the Gold Package. All ticket packages have the same benefits.